This Privacy Policy Notice is the official policy for monsia.com, which is wholly-owned by Karmin Professional, Inc. Because this website intends to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance. monsia.com has agreed to notify users of:

  • What personally identifiable information monsia.com collects.
  • What personally identifiable information third parties collect through the web site.
  • What organization collects the information.
  • How monsia.com uses the information.
  • With whom monsia.com may share user information.
  • What choices are available to users regarding collection, use, and distribution of the information.
  • What measures monsia.com takes to protect the information under its control.
  • How users can correct any inaccuracies in the information.

Purpose of Gathering Information:

We recognize your right to confidentiality and are committed to protecting your privacy. We may use this data to analyze trends and statistics to improve your online experience, or customer service. Other important uses include communicating with you about products, services, and promotions.

Registration:
Registration at this web site is optional. However, you can use all our convenient site features and check out quickly if you choose to register with us. During registration you will provide contact information (such as name, email address, billing and shipping address). We use this information to contact you about the services on our site in which you have expressed interest.

We use your information to send you the order confirmation and shipping notification.

Methods of Collecting Personal Information:
Karmin Professional, Inc. is the sole owner of the information collected on monsia.com. monsia.com collects personally identifiable information from our users at several different points on our web site.

Customer Reviews and Forums:
We are pleased to hear from our customers and welcome your comments regarding our products. Customer Reviews allow other customers to see what you think about a product and provide your opinion. We allow you the option of sharing your review anonymously by entering “Anonymous” when submitting your review.

Please be advised that any personally identifiable information you submit there can be read, collected, or used by other users of these forums or reviews, and could be used to send you unsolicited messages. We suggest that you do not enter information such as email or physical address in the review or forum submission. We are not responsible for the personally identifiable information you choose to submit in these forums or reviews.

Customer Service:
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

We do not share Personally Identifiable Information with third parties in ways other than disclosed within this privacy statement. We utilize an outside shipping company and professional carriers to deliver orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purposes.

Independent Contractors:
We may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.

Any 3rd parties who use our data will be fully bound by this privacy policy. In no event will the data being used by any unrelated third party include your email address.

Orders:
We will never share any telephone number(s), email addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party. We may, however, share your name and postal mailing address with a few carefully selected marketing partners.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name, email, and shipping addresses as well as and financial information such as credit card number, expiration date, and security code.

We use this information for billing purposes and to fill your orders. Should we have any problem in the processing of an order, or need to verify information, we will use the information provided to contact you.

Billing:

We use Stripe for Credit Card payments. Your credit card statement will read MONSIA

Legal Disclaimer:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Unsolicited Email (SPAM):
We do not send unsolicited email. If you receive an unsolicited email that you believe is connected with us in any way, please forward the email (as an enclosure) to us and we will investigate. If you sign up for our promotional email list, you may receive our deal announcements from time to time. You can opt-out of the list anytime by clicking the “unsubscribe link” in the email.

Log Files:
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies:
To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer’s hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. It is in this way only that we tie cookies to your personal information. Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password.

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site.  This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We also use third party advertisements on monsia.com to support our site.  Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.  This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

DoubleClick DART cookies

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements).  This cookie is used to serve ads specific to you and your interests (”interest based targeting”).

The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey).  DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers.

You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security.  However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Deleting cookies does not mean you are permanently opted out of any advertising program.  Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.

We do not link Cookies to personally identifiable information files.

Security:
When you place an order on monsia.com, your personal information and credit card or debit card details are encrypted using SSL encryption technology before being sent over the Internet. We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our website database so it isn’t connected to the Internet, to keep it safe from hackers.

Links to Other Sites:
This web site contains links to other sites that are not owned or controlled by Karmin Professional, Inc. Please be aware that we, Karmin Professional, Inc., are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Business Transitions:
In the event Karmin Professional, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. In that event, we will post a notification on this page or send you an email so that you are always aware of how your information is being used.

Access to Personally Identifiable Information:
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page, by emailing our customer support professionals, or by contacting us by telephone or postal mail at the contact information listed below.

Our postal address is:
Monsia, Inc.
9107 Wilshire Blvd, Beverly Hills, CA, 90210, US.

You can Email us at cs@monsia.com